The bottom line is our Veterinarians will not compromise their license for products  that are not guaranteed due to crucial differences. The most important difference is the quality of the product. All products we carry are shipped directly from the manufacturer and immediately stored in an appropriate environment (i.e. adhering to temperature regulations). Products sold through channels such as PetMeds are not monitored or regulated by federal or state agencies like the Board of Veterinary Medical Examiners.  Their products may have been stored in an unregulated warehouse or storage facility for an extended period of time.

Veterinarians are being solicited by companies such as PetMeds to purchase large quantities of medications and “resell” these medications to them. These companies in turn “resell” the products to other distributors that don’t have a license to purchase medications. There is no regulation as to where these medications are stored, transferred or possibly repackaged.
There is a reason why these companies are begging Veterinarians to purchase products for them-because they don’t have a license and the manufacturers won’t sell to them!

Another important fact about purchasing products from your Veterinarian is that the manufacturers will only offer their guarantee on products purchased directly from the Veterinarian. If there were to be a problem with the products, the manufacturer will only support your claim if the product was purchased from a Veterinary Clinic or Hospital. If a like product is purchased elsewhere, you will not receive any manufacturer support or possible guarantee reimbursement.

When you purchase products from your Veterinarian, you are provided with the proper information you need to administer these medications appropriately. It is important that you have veterinary involvement; specifically because many of these products require a prescription. Some products may even require pretesting on your pet in order to prevent adverse reactions. In addition, since the efficacy of the products may depend on the proper usage, we can demonstrate how to administer the product, and in some cases apply/dose the product so that you can see how to properly administer the medication. Lastly, every prescription is filed and kept in our hospital. As your Veterinarian, we have a long-standing record of your pet’s health.

We are committed to the continued health and well-being of your pet. We wish to thank you for your continued support.

Yes, it’s true our prices are a little higher, but not by much, and there is no guarantee that you are buying the “same” product through PetMeds. We have a current comparison of our prices to PetMeds which we are willing to share with you. PetMeds may save you little money for a time, but remember you will be buying a product that is not guaranteed!

Our products are guaranteed. For example, if your pet is infected with heartworms, the cost for treatments will be covered by the manufacturer if you purchased the preventatives from us. With PetMeds nothing will be covered and you will have to pay between $800 - $1,500 or more out of your own pocket for treatments.

We also offer money rebates and offers where you can have a month’s supply for free if you purchase a certain quantity.

Parasites whether they are external or internal can infest your pets easily, in ways typically not suspected. You and your family go outside and so does your dog. Fleas and ticks can attach themselves to your clothing, shoes and your dog’s fur therefore when you go back inside fleas and ticks are brought in with you and that’s how your indoor cats may end up with parasites.

Did you know an external parasite such as the flea can infest your pets with internal parasites to? A form of tapeworms comes directly from the flea.

When your dog is outside using the bathroom or going for a walk, all he has to do is walk through contaminated dirt and then lick his paws later on or ingest effective eggs from a contaminated animal carcass, feces or vegetation.

In the long run, the money you put into the preventatives to protect your pets will help protect your pets’ health and will save you time, money and aggravation during the process to rid your pets and home of parasites.

Harmful. At first your pet my appear and act normal but as the infestation worsens so will the health of your pet.  The parasites live in the intestines and feed off of your pets resulting in significant blood and weight loss, weakness and malnutrition. Intestinal obstructions could also result. If left untreated your pet could eventually die.

A few signs to be on the look out for are in your pet’s stool. Some parasites are visible to the human eye. If your pet has what looks like grains of rice stuck to your pets fur, around the anal area or on the stool it could be tapeworms since they have a tendency to break off in segments. If what looks like spaghetti appears in the stool that could very well be roundworms.  Some parasites can only be discovered through the use of a microscope. That’s why we encourage regular fecal examinations so we can make sure your pet remains healthy.

Other signs to be on the look out for are if your pet has loose stool, diarrhea, and weight loss. Your pet’s fur may begin to look shabby and dull.

With fleas, your pet will do a lot of itching and reddish, brown color dirt will appear on the fur. This color is the result of dried blood from your pet.

We encourage you to start using the preventatives we offer if you haven’t started already. Keep in mind that one monthly treatment is not a cure-all that will rid your pet and home of fleas. It will take at least six months to rid your pet from fleas. Six months seems like a long time, but six months is the length of the life cycle of the flea. One stage in the lifecycle, the larvae, can not be killed with the preventatives so you will have to wait out long enough until it can be. That’s why we recommend at least six months of preventative use after you discover fleas. Keeping your pet on preventatives for a long-term use year round will help keep fleas at bay.

Keep up on your house too. Make sure you vacuum the floors often and change the bedding. Vacuum any furniture or anywhere else your pet goes. If you have a further developed flea infestation we offer other services and products to help you.

Call us immediately! Watch your pet for any changes in behavior and/or symptoms like vomiting and diarrhea. We will need to know what they ate, when, how much and how they are acting.

If it is after hours the clinic has an answering machine that will direct you about which Doctor to call until 9:00pm. If the emergency occurs after 9:00pm the number for the Emergency Clinic is also on the answering machine.

You may contact the ASPCA at 1-888-426-4435 or visit their website. Please be aware that there is a per incidence fee when you contact the ASPCA for a consultation.

Anytime anything abnormal arises with your pet such as: Vomiting, diarrhea, collapse or fainting, loss of appetite, weight loss, trouble breathing, trouble urinating or passing stool, frequent urination, seizure, bleeding, coughing, bloating, bloody diarrhea, vomit or urine, and weakness.

It is extremely difficult to accurately diagnose your pet over the phone. It wouldn't be fair (or professional) to you or your pet if one of our Veterinarians wrote a prescription for a problem that wasn't certain. There are many underlying issues our Veterinarians watch for, so please refer to the list above if you're in doubt whether or not to make an appointment. If your pet shows one or more of those symptoms it is best to have one of our Veterinarians examine him or her.

Yes! You may contact Anne Kane with Golden Acres at 517-423-3004, Annie Schiller with Heavenly Days at 517-424-4636, and Country Kennels, in Milan, 734-429-2375.

Spaying is the best form of pet population control. In addition, it eliminates messy heat cycles and prevents unwanted litters of puppies/kittens. Another important reason to spay you pet is that spaying lowers the chance of cancer later in life.

The spaying operation does not contribute to obesity in dogs/cats at all. If you watch her diet and give her plenty of opportunity for exercise, you shouldn’t have a problem.

6 months of age is the earliest we recommend to spay your pet.

No. The spaying operation will eliminate heat cycles.

No. The spaying operation removes the ovaries and the uterus. Therefore she will be infertile and won’t be able to get pregnant.

Yes, we can do the surgery while she is in heat, but this procedure takes a little longer so this will make the cost of spaying higher as well.

Allowing your pet to produce a litter is a huge responsibility requiring plenty of time and money to properly care for a growing litter. Breeding your pet and raising a litter has its rewards, but if time and money are hard to come by, we recommend spaying your pet. Speak with your Veterinarian before deciding to breed your pet.

Neutering the male helps control pet overpopulation. Neutering also helps prevent your pet from fighting with other males, decreases aggressiveness, and helps keep him at home.

No, but it will prevent your dog/cat from roaming the neighborhood in search of a female in heat. If you watch his diet and give him plenty of exercise there should only be natural weight gain.

6 months of age is the earliest we recommend neutering your pet.

Neutering has been shown to decrease aggressiveness in dogs and make them better pets.

When a cat sprays, he is exhibiting the male tendency to mark his territory with urine. Neutering decreases his male hormones and makes him much less likely to exhibit this undesirable trait.

For after hour emergencies call the office at 517-423-6609 to get the cell phone number of the Veterinarian on call. Our doctors are on call until 9:00pm and may be available to answer emergency questions. If your pet’s emergency cannot wait for a response from Dr. White or Dr. Major, please call ANIMAL EMERGENCY CLINIC AT: 734-971-8774.

We work with Animal Emergency Clinic to refer our patients to a facility that is equipped to meet emergency care needs 24/7. Most types of emergencies require close monitoring and overnight hospitalization.

Dr. White and Dr. Major have confidence in the Doctors and staff at Animal Emergency Clinic to take care of their patients’ needs should an after hours emergency occur.

A map showing the location of the Animal Emergency Clinic is shown below.